DTC Communications is getting out of the mobile wireless business.
In a letter to customers last week, Christopher Townson, DTC Chief Executive Officer announced that Advantage Cellular Systems, Inc also known as DTC Wireless will cease operation of its mobile wireless network as of January 31, 2017.
Subscribers of DTC’s fixed wireless service, landline voice service, broadband internet service, DTC TV service, DTC’s First Choice Security or other services provided by DTC Communications will not be affected by this change.
“The decision to cease operating the network is based on the high cost to provide wireless service to our area. For years, DTC Wireless has provided quality wireless services to an area in Middle Tennessee that larger network carriers refused to serve. In recent years, the local wireless market has changed significantly, including the reduction of roaming partners and a lower number of customers subscribing to DTC Wireless Services,” Townson wrote.
“We have greatly valued you as a customer and regret that we cannot continue to serve you in this capacity. However, there are several local options for replacement service. Carriers like Verizon, AT&T, T-Mobile, Straight Talk Wireless and other providers all offer some level of wireless services in the DTC area. You may port your number to another provider until January 31, 2017, but not after. It is necessary for you to switch to another carrier prior to January 31, 2017”.
“If you have not transitioned your wireless service to another service provider by December 15, 2016, one of our customer service representatives will contact you to assist you with the transition to another provider”, the letter concluded.
If you have any questions, call (800) 772-8645.
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